frequently asked questions

Q1. Will I see orang-utans in the wild?

As this is nature, sightings of orang-utans and other wildlife can never be guaranteed, however, maximizing your stay in the jungle and following our instructions, the chances are favourable.

Q2. How fit do I need to be?

Generally you need to have a moderate level of fitness. Mud, hills and dense forest can make trekking a challenge at times. However, don't let this put you off, we are experienced in arranging treks for people of all ages and abilities.

Q3. How much does a trek cost and what's included?

We arrange a variety of treks, pleae click on Tour Packages & Prices to find out more.

Q4. Are any of the treks suitable for children?

Trips can be tailor-made, so please contact us with your requirements. See Booking & Contact Details.

Q5. What do I need to bring?

Good walking shoes, insect repellent, waterproof/water resistant bag or liner, travel towel, water bottle, hat, waterproof jacket, a change of clothes (if staying overnight), sun screen and a camera.

Q6. Do I need to book in advance?

It is always advisable to book in advance and is essential if you need to trek with us on a specfic day/date. However, last minute treks can be arranged in Bukit Lawang on arrival. Please note, we are a small company and you may need to be flexible with your start date if booking on arrival.

Q7. Where do the treks leave from?

All treks leave from Bukit Lawang village. We will arrange to meet you at your guesthouse/hostel or at one nearby.

Q8. How do I pay for my trek?

We will require a cash deposit from you on arrival at Bukit Lawang and the balance will be payable on the day of the trek (also in cash). We accept ....

Q9. Does the guide speak English?


Q10. Is there an ATM in Bukit Lawang or nearby?


Some guesthouses/hostels will exchange money at a charge but it is advisable to bring enough cash with you to cover your stay.

Q11. How do I get to Bukit Lawang?

Please see About Bukit Lawang for details.

Q12. Do you cater for vegetarians?

We can cater for all dietary requirements, please let us know when booking.

If you have any questions, feel free to complete the form below!